FAQ
Frequently asked questions
Do you ship worldwide?
Yes! I ship worldwide. If you're from the UK, however, please visit my Etsy shop (due to Brexit tax rules).
When will my order be shipped?
I always ship the orders within 2 to 5 working days.
How long does it take to arrive?
I ship all order untracked. Because of this, I cannot give you a precise estimated delivery time. However, from previous contact with customers I can give you some idea about how long certain orders may take to arrive. PLEASE take this into account when ordering presents etc:
The Netherlands - 1 to 4 business days
Europe - 3 to 15 business days
North America - 1 to 5 weeks
Australia & New Zealand - 2 to 6 weeks
Asia & South America - 2 to 6 weeks
**Important** the envelopes will NOT have a tracking number, however, this means that there is a small risk of losing your package in the mail. If you think that this has happened to your package, please contact me at info@basicallybritt.nl for further information.
Can I also find your products in any physical stores?
Yes, you can! Check out all the stores here.
What do I do if I think my package got lost/damaged in the mail?
Please contact met at info@basicallybritt.nl