FAQ

Frequently asked questions

Do you ship worldwide?

Yes! I ship worldwide. If you're from the UK, however, please visit my Etsy shop (due to Brexit tax rules).

When will my order be shipped?

I always ship the orders within 2 to 5 working days.

How long does it take to arrive?

I ship all order untracked. Because of this, I cannot give you a precise estimated delivery time. However, from previous contact with customers I can give you some idea about how long certain orders may take to arrive. PLEASE take this into account when ordering presents etc:

The Netherlands - 1 to 4 business days
Europe - 3 to 15 business days
North America - 1 to 5 weeks
Australia & New Zealand - 2 to 6 weeks
Asia & South America - 2 to 6 weeks

**Important** the envelopes will NOT have a tracking number, however, this means that there is a small risk of losing your package in the mail. If you think that this has happened to your package, please contact me at info@basicallybritt.nl for further information.

Can I also find your products in any physical stores?

Yes, you can! Check out all the stores here.

What do I do if I think my package got lost/damaged in the mail?

Please contact met at info@basicallybritt.nl

Do you have more information about safety instructions & information about materials used in your products?

Absolutely! You can find all information on this page.